FAQ
Frequently Asked Questions
Shipping
How much does shipping cost?
Shipping is free on every order — no minimum.
How long does delivery take?
Orders are processed within 1–3 business days. Delivery typically takes 5–12 business days depending on your location. You'll receive a confirmation email with tracking as soon as your order ships.
Where do you ship?
We currently ship to the countries listed at checkout. If your country isn't available, contact us and we'll see what we can do.
Returns & Guarantee
What is the 30-day money-back guarantee?
If you're not happy with your order for any reason, you can return it within 30 days of delivery for a full refund — no questions asked. See our Return & Refund Policy for details.
How do I start a return or exchange?
Email us at info@everettgoods.com with your order number and we'll guide you through it within 24 hours.
Orders
Can I change or cancel my order?
We can usually change or cancel an order within 12 hours of purchase — contact us as soon as possible.
How do I track my order?
Use the tracking link in your shipping confirmation email, or visit our Track Your Order page.
Payment
Which payment methods do you accept?
We accept major credit and debit cards, PayPal, Apple Pay, Google Pay and Shop Pay. All payments are processed securely with SSL encryption.